Linux Systems Engineer


Boston, MA, USA–Temporarily Remote

To apply, click the link below or send your resume to jobs2@merlinone.com. 

Who We Are: You will join an exciting software company focused on helping marketers, brand managers, and the like to more effectively organize and manage their digital assets and content. Located in Braintree, MerlinOne works with companies including NASA, The New York Times, Comcast, Make a Wish, Northwestern University, The White House, NYU-Langone Medical Center and more.  

The Team: The technical operations team is the backbone of our SaaS offerings. We are a close-knit, well-established operations team that has a deep understanding of our customers’ needs and the technology solutions we provide. We are focused on the technical operations functions that ensure high availability, efficiency, and the security controls necessary to ensure that our products run smoothly, and we meet our SLA and confidentiality commitments.

The Position: We are looking for a dynamic, organized, driven, and detail-oriented Linux Systems Engineer.

You’ll be a key player in a small, internal team dedicated to crafting and maintaining an optimal SaaS hosting environment that is currently running a mixture of Windows and Linux based systems. That said, most of our future growth will be on the Linux side because of the profound success we have had delivering groundbreaking AI features on that platform. We need someone with deep expertise that can help us design, build, scale and support the growing Linux footprint.

In addition, you’ll also have the opportunity to be involved in everything from storage, databases, networking, security, and server virtualization through to technology selections and process improvements. Most importantly, you’ll partner with the rest of the teams to create a high-functioning TechOps relationship across the organization.

This is a fulltime opportunity with the ability to work remote if you are not located in the Boston area.

  • Be responsible for designing and managing our growing Linux environment.

  • Developing SOP’s for maintaining 99.99% uptime of the Linux environment.

  • Implement Linux monitoring tools and maintenance routines.

  • Assist in the day-to-day technical operations of the server, network, storage, and application platforms.

  • React and respond to customer needs effectively and efficiently including adherence to escalation policies and service level standards.

  • Provision, clone, migrate, and support multiple development, test, and production environments.

  • Participate in an off hour and weekend on-call rotation for production infrastructure and SaaS services support.

 

The Ideal Candidate:

Applicants will need prior experience setting up and managing a production Linux environment. They should have excellent troubleshooting skills as well as a solid background supporting infrastructure technologies and SaaS applications. Some of the critical skills we are looking for are:

  • You have minimum of 5 years of experience completing duties similar to those listed above, specifically in a SaaS or highly available hosting environments.

  • Hands on experience deploying and managing a production Linux environment that utilizes Postgres, Docker, Docker Swarm, Traefik, and Kubernetes

  • A hard working, reliable technical professional with excellent follow-up skills and a high sense of ownership.

  • A respectable background in networking and firewall management, can demonstrate a good understanding of: IP networking, DNS, and load balancing

  • Must be a US Citizen or already authorized to work in this country for any employer.

  • Must be willing to grant us the ability to perform a background check prior to employment.

If you are a capable, motivated, curious, and self-directed technical professional with a desire to learn and be a part of an awesome company, send your resume to jobs2@merlinone.com!

About the Company

MerlinOne, Inc. is an innovative leader of digital asset management solutions for a wide variety of industries, including higher education, healthcare (HIPAA compliant), media, government, and non-profit. Our solutions manage some of the largest collections of digital assets in the world in some of the most demanding production environments. Our customers include NASA, The White House, The New York Times, USA Today, ESPN, University of Missouri, CBS, Mount Sinai Hospital, Northwestern University, The Humane Society, Comcast, Harvard Business School, New York Power Authority, ABC, and hundreds of others. Our Merlin DAM solutions are offered as a hosted Software-as-a-Service (SaaS) or licensed on-site software.

MerlinOne is a privately-owned company based in Braintree, MA, with development and sales teams located across the United States and Canada. This position may be located at MerlinOne headquarters in Braintree or remotely at any location in the U.S. with a reliable high-speed internet connection. MerlinOne offers competitive compensation packages which includes outstanding health, dental and disability insurance, and a 401(k) plan.